Opoplan Privacy Notice
This privacy notice relates to the privacy practices in connection with the business of Open Plan
Design Limited trading as Opoplan (“Opoplan”) in connection with this website:
https://www.opoplan.com (“the Website”) and the services that we offer through the website
The Website includes URLS, mobile or localized versions and related domains and subdomains.
Opoplan is committed to protecting the privacy of our customers, and will not collect any
personal information about you on this website without your clear knowledge and permission.
Any personal information collected will be treated in accordance with the Data Protection Acts
1988 – 2003 and the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
If you are a visitor to www.opoplan.com, a recipient of Opoplan communications, a customer of
an Opoplan Service or a teammate of a customer's Opoplan Service then except as expressly set
COLLECTION AND USE OF PERSONAL DATA
Opoplan will not collect personal identifying data about you when you visit the Website unless
you choose to provide that data to us. The information Opoplan collects depends on what you
do when visiting the Website.
We are data controllers of the data collected through the website and in the provision of the
WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES OPOPLAN
Here are the types of information we gather:
Browsing the Website
If you visit the Website to browse, read or download, information is available to us via our
internet service provider which may include the IP address from which you access the Website,
the top-level domain name used (for eg .i.e., .com, etc), the type of browser and operating system
used to access our site, the date and time of your access to our site, the pages you visit, and any
previous website address from which you reached us, including any search terms used. We may
also collect location information, including location information automatically provided by your
Registration and Contact Information
You may choose to provide us with personal data, for example name, email, postal address or
other contact details by registering with us directly on the website or sending an email to the
address listed on our website or otherwise provide contact information to us via email, mail or
post. This information you provide may include your username, first and last name, email
address, mailing address or phone number.
When you purchase the Services, we will also collect transaction information, which may include
your credit card information, billing and mailing address, and other payment-related information
(“Payment Information”). We describe how Payment Information may be collected and under
the heading Security.
Third Party Platforms
We may collect information when you interact with our advertisements and other content on
third-party sites or platforms, such as social networking sites. This may include information such
as “Likes”, profile information gathered from social networking sites or the fact that you viewed
or interacted with our content.
You may submit various types of information and data to us if you avail of our Services or are a
subscriber, contributing architect or business partner (Customer Data). Customer Data may
include, without limitation, personal information such as names, email addresses, phone
numbers, locations, details about your site (including photos), briefing information inputs and
design requirements, project name and budget, details of your local construction professional /
subscriber (“LCP”) such as their name, address, contact detail billing information including
payment details and credit card numbers. Such information may be inputted by you when using
the briefing tool, enrolling for a trial, onboarding as a subscriber or setting up an account with us
as an architect author to avail of the Services or may be collected by the Services using
OPOPLAN tags, scripts and other code required for the effective use of the Website.
We will only use, disclose and otherwise process Customer Data for the provision of the Services
in accordance with the Terms and Conditions accepted by you when buying the Services.
You can choose not to provide certain information but then you might not be able to take
advantage of many of our services.
FOR WHAT PURPOSES DOES OPOPLAN PROCESS OR USE YOUR PERSONAL
We use this data for the purpose for which you provided it including the delivery of the Services
that you have requested, processing payments and communicating on an on-going basis with you
in relation to the Services requested by you. We may also from time to time communicate with
you in relation to past orders or future promotional offers.
We may use the information provided by you to recommend products and services to you that
may be of interest or personalise your relationship with our website and with the Services
provided, to analyse trends, administer or optimize the Services and Website functionality,
monitor usage or traffic patterns (including to track users’ movements around the Website or in
relation to the Services) and gather demographic information about our user base as a whole.
You will have the option to opt out of receiving any advertising or marketing material or
amending your preferences at any time.
OPOPLAN products work to create bespoke design solutions for our direct (private individuals)
and business customers. We process and store Customer Data to perform our custom design
and provide you with the Services requested by you. Without this information, we wouldn't be
able to provide the Services requested by you. In order to better customise the design solution
and spread the benefits of OPOPLAN to new customers, we have a legitimate interest to collect
relevant data and send messages based on this information. We consider your privacy and data
protection rights when we pursue our legitimate interests and ensure that the way our Website
and Services work don't impact on those rights.
OPOPLAN from time to time use third party providers and we will need to provide personal
information to third parties to perform services on our behalf such as Magento( or another
similar E commerce platform we use/may), companies involved in online mapping or Building
Information Modelling (BIM) or in processing payments.
In some cases we may have a legal obligation to process your personal information however any
such processing would be done strictly in terms of and in subject to Data Protection legislation.
For any specific purpose that we wish to process your information for outside of the purpose for
which you gave us the information and the other purposes set out herein, we would specifically
ask for your consent. If you give your consent, you may withdraw it at any time and we would
then stop using your data for that specific purpose.
You can choose not to provide certain information but then you might not be able to take
advantage of many of our services.
This website has industry standard security measures in place to protect the personal data
collected, and to prevent the loss, misuse or alteration of any information we retain. However,
because of the nature of the internet, we cannot guarantee the security of any personal data you
choose to provide us with.
for more details.
It is important for you to protect against unauthorised access to your computer and your
membership password for the website by ensuring you log off when you finish using a shared
THIRD PARTY ADVERTISERS AND LINKS TO OTHER WEBSITES
From time to time our website will include links to other websites and may contain third party
advertising. These third parties may collect information about you when you interact with their
content. Opoplan is not responsible for the content or the privacy statements or practices of
those other websites or any third party websites.
We do not sell, trade, share or transfer your personal information to third parties except in the
following limited circumstances:
We may share your personal information with our parent companies, subsidiaries and
We may share your personal information with third-party service providers to permit
such parties to provide services that help us with our business activities, which may
include assisting us with marketing, advertising our product/service offerings, or
providing, maintaining and improving the features and functionality of the Website and
Services, among other things. For example, we may provide personal information to our
service providers for direct emailing of our newsletters or notifications of our
product/service offerings. The data shared can include name, job title, email address,
message history, and company information. All third parties are engaged under contract
and obliged to meet appropriate security requirements and comply with all applicable
We may share your personal information when we have a good faith belief that access,
use, preservation or disclosure of such information is reasonably necessary to (a) satisfy
any applicable law, regulation, legal process or enforceable governmental request, (b)
enforce a Customer Agreement, including investigation of potential violations thereof, or
(c) protect against imminent harm to our rights, property or safety, or that of our users
or the public as required or permitted by law;
We may share your personal information with third parties (including our service
providers and government entities) to detect, prevent, or otherwise address fraud or
security or technical issues;
We may share your personal information with our business partners who offer a service
to you jointly with us, for example when running a cross-promotion;
We may share and/or transfer your personal information if we become involved in a
merger, acquisition, bankruptcy, or any form of sale of some or all of our assets; and
We may share your personal information with a third party if we have your consent to do
We may also share aggregated or anonymised information with third parties for other purposes.
Such information does not identify you individually, but may include usage, viewing and
technical information such as the types of Services our customers and users generally use, the
configuration of their computers, and performance metrics related to the use of Services which
we collected through our technology. If we are required under applicable law to treat such
information as personal information, then we will only disclose it as described above. Otherwise
we may disclose such information for any reason.
YOUR RIGHTS REGARDING DATA SUPPLIED VIA THIS WEBSITE
You have the right, subject to certain exemptions, to obtain a copy of any personal data that you
supplied via this website and to correct any inaccuracies in that data. If you wish to avail of this
right, please contact us at admin@OPOPLAN.com.
Your request will be dealt with as soon as possible and will not take more than 30 days to
process. Please ensure that the subject bar of your email is clearly marked “Data Access
In some circumstances you may also request that such data supplied via this website is deleted. If
you feel there has been a contravention of data protection law in our treatment of our data,
please contact us on the above email.
We may provide you with the opportunity to “opt-out” of having your personal information
used for certain purposes when we ask for this information. If you decide to opt-out, we may
not be able to provide certain features to you.
If you no longer wish to receive our newsletter and promotional communications, you may opt-
out of receiving them by following the instructions included on such communications or on the
Website. Please note, however, that you may be unable to opt-out of certain service-related
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
Opoplan will only keep personal information pertaining to you to enable us to carry out the
services you require or as may be required by law or otherwise as communicated to you. We may
retain your information as necessary to support the provision of the Services, comply with our
legal obligations or resolve disputes
For website visitors OPOPLAN will generally store this data for 9 months after your last visit
save where you have availed of our Services, for sales and marketing leads OPOPLAN will store
this data until the individual opts out or where they have not engaged with OPOPLAN in 24
EU TO US PRIVACY SHIELD
We participate in the EU to US privacy shield framework regarding your data and in particular
regarding the transfer of any of your data from the European Union to the United States.
From time to time we provide personal information to third parties to perform services on our
behalf, for the most part such information will not be transferred out of the territory of which it
has been obtained (if obtained in an EU country outside the EEA). Any data transferred from
the EU to the US will be in compliance with the privacy shield obligations.
CHANGES TO THE PRIVACY NOTICE
We reserve the right to change our Privacy Notice at any time. If we make changes, we will post
them and will indicate on this page the Notice’s new effective date.
22 Jan 2019