v3 30 June 2019
This privacy notice relates to the privacy practices in connection with the business of Opoplan BFLM Limited trading as Opoplan (“Opoplan”) in connection with this website: https://www.opoplan.com (“the Website”) and the services that we offer through the website (“the Services”)
The Website includes URLS, mobile or localized versions and related domains and subdomains.
Opoplan is committed to protecting the privacy of our customers, and will not collect any personal information about you on this website without your clear knowledge and permission.
Any personal information collected will be treated in accordance with the Data Protection Acts 1988 – 2003 and the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
If you are a visitor to www.opoplan.com, a recipient of Opoplan communications, a customer of an Opoplan Service or a teammate of a customer's Opoplan Service then except as expressly set
COLLECTION AND USE OF PERSONAL DATA
Opoplan will not collect personal identifying data about you when you visit the Website unless you choose to provide that data to us. The information Opoplan collects depends on what you do when visiting the Website.
We are data controllers of the data collected through the website and in the provision of the Services.
WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES OPOPLAN COLLECT?
Here are the types of information we gather:
Browsing the Website
If you visit the Website to browse, read or download, information is available to us via our internet service provider which may include the IP address from which you access the Website, the top-level domain name used (for eg .i.e., .com, etc), the type of browser and operating system
Registration and Contact Information
You may choose to provide us with personal data, for example name, email, postal address or other contact details by registering with us directly on the website or sending an email to the address listed on our website or otherwise provide contact information to us via email, mail or post. This information you provide may include your username, first and last name, email address, mailing address or phone number.
When you purchase the Services, we will also collect transaction information, which may include your credit card information, billing and mailing address, and other payment-related information (“Payment Information”). We describe how Payment Information may be collected and under the heading Security below.
Third Party Platforms
We may collect information when you interact with our advertisements and other content on third-party sites or platforms, such as social networking sites. This may include information such as “Likes”, profile information gathered from social networking sites or the fact that you viewed or interacted with our content.
You may submit various types of information and data to us if you avail of our Services or are a subscriber, contributing architect or business partner (Customer Data). Customer Data may include, without limitation, personal information such as names, email addresses, phone numbers, locations, details about your site (including photos), briefing information inputs and
design requirements, project name and budget, details of your local builder/ construction professional / subscriber (“LCP”) such as their name, address, contact detail billing information including payment details and credit card numbers. Such information may be inputted by you when using the briefing tool, enrolling for a trial, onboarding as a subscriber or setting up an account with us as an architect author to avail of the Services or may be collected by the Services using OPOPLAN tags, scripts and other code required for the effective use of the Website.
We will only use, disclose and otherwise process Customer Data for the provision of the Services in accordance with the Terms and Conditions accepted by you when buying the Services.
You can choose not to provide certain information but then you might not be able to take advantage of many of our services.
FOR WHAT PURPOSES DOES OPOPLAN PROCESS OR USE YOUR PERSONAL DATA?
We use this data for the purpose for which you provided it including the delivery of the Services that you have requested, processing payments and communicating on an on-going basis with you in relation to the Services requested by you. We may also from time to time communicate with you in relation to past orders or future promotional offers.
We may use the information provided by you to recommend products and services to you that may be of interest or personalise your relationship with our website and with the Services provided, to analyse trends, administer or optimize the Services and Website functionality, monitor usage or traffic patterns (including to track users’ movements around the Website or in
relation to the Services) and gather demographic information about our user base as a whole. You will have the option to opt out of receiving any advertising or marketing material or amending your preferences at any time.
OPOPLAN products work to create customized design solutions for our direct (private individuals) and business customers. We process and store Customer Data to perform our custom design and provide you with the Services requested by you. Without this information, we wouldn’t be able to provide the Services requested by you.
In order to better customise the design solution and spread the benefits of OPOPLAN to new customers, we have a legitimate interest to collect relevant data and send messages based on this information. We consider your privacy and data protection rights when we pursue our legitimate interests and ensure that the way our Website and Services work does not t impact on those rights.
OPOPLAN from time to time use third party providers and we will need to provide personal information to third parties to perform services on our behalf such as Magento( or another similar E commerce platform we use/may), companies involved in online mapping or Building Information Modelling (BIM) or in processing payments. In some cases we may have a legal obligation to process your personal information however any such processing would be done strictly in terms of and in subject to Data Protection legislation.
You can choose not to provide certain information but then you might not be able to take advantage of many of our services.
This website has industry standard security measures in place to protect the personal data collected, and to prevent the loss, misuse or alteration of any information we retain. However, because of the nature of the internet, we cannot guarantee the security of any personal data you choose to provide us with.
THIRD PARTY ADVERTISERS AND LINKS TO OTHER WEBSITES
From time to time our website will include links to other websites and may contain third partyadvertising. These third parties may collect information about you when you interact with their content. Opoplan is not responsible for the content or the privacy statements or practices of those other websites or any third party websites. We do not sell, trade, share or transfer your personal information to third parties except in the
following limited circumstances:
- We may share your personal information with our parent companies, subsidiaries and affiliates.
- We may share your personal information with third-party service providers to permit such parties to provide services that help us with our business activities, which may include assisting us with marketing, advertising our product/service offerings, or providing, maintaining and improving the features and functionality of the Website and Services, among other things. For example, we may provide personal information to our service providers for direct emailing of our newsletters or notifications of our product/service offerings. The data shared can include name, job title, email address, message history, and company information. All third parties are engaged under contract and obliged to meet appropriate security requirements and comply with all applicable legislation.
- We may share your personal information when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce a Customer Agreement, including investigation of potential violations thereof, or (c) protect against imminent harm to our rights, property or safety, or that of our users or the public as required or permitted by law;
- We may share your personal information with third parties (including our service providers and government entities) to detect, prevent, or otherwise address fraud or security or technical issues.
- We may share your personal information with our business partners who offer a service to you jointly with us, for example when running a cross-promotion.
- We may share and/or transfer your personal information if we become involved in a merger, acquisition, bankruptcy, or any form of sale of some or all of our assets; and
- We may share your personal information with a third party if we have your consent to do so.
- We may also share aggregated or anonymised information with third parties for other purposes. Such information does not identify you individually, but may include usage, viewing and technical information such as the types of Services our customers and users generally use, the configuration of their computers, and performance metrics related to the use of Services which we collected through our technology. If we are required under applicable law to treat such information as personal information, then we will only disclose it as described above.
YOUR RIGHTS REGARDING DATA SUPPLIED VIA THIS WEBSITE
You have the right, subject to certain exemptions, to obtain a copy of any personal data that you supplied via this website and to correct any inaccuracies in that data. If you wish to avail of this right, please contact us at admin@OPOPLAN.com. Your request will be dealt with as soon as possible and will not take more than 30 days to process. Please ensure that the subject bar of your email is clearly marked “Data Access Request”.
In some circumstances you may also request that such data supplied via this website is deleted. If you feel there has been a contravention of data protection law in our treatment of our data, please contact us on the above email.
We may provide you with the opportunity to “opt-out” of having your personal information used for certain purposes when we ask for this information. If you decide to opt-out, we may not be able to provide certain features to you.
If you no longer wish to receive our newsletter and promotional communications, you may opt- out of receiving them by following the instructions included on such communications or on the Website. Please note, however, that you may be unable to opt-out of certain service-related communications.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
Opoplan will only keep personal information pertaining to you to enable us to carry out the services you require or as may be required by law or otherwise as communicated to you. We may retain your information as necessary to support the provision of the Services, comply with our legal obligations or resolve disputes.
For website visitors OPOPLAN will generally store this data for 9 months after your last visit save where you have availed of our Services, for sales and marketing leads OPOPLAN will store this data until the individual opts out or where they have not engaged with OPOPLAN in 24 months.
Opoplan retains your entries on the briefing tool so that you may retrieve your brief at a later date and continue to refine it towards generating a design. Because Opoplan, from time to time, upgrades our briefing tool, retrievals of briefs created under earlier versions is not always possible and users should record their own entries independently if the wish to ensure this information remins available to them.
EU TO US PRIVACY SHIELD
We participate in the EU to US privacy shield framework regarding your data and in particular regarding the transfer of any of your data from the European Union to the United States.
From time to time we provide personal information to third parties to perform services on our behalf, for the most part such information will not be transferred out of the territory of which it has been obtained (if obtained in an EU country outside the EEA). Any data transferred from the EU to the US will be in compliance with the privacy shield obligations.
CHANGES TO THE PRIVACY NOTICE
We reserve the right to change our Privacy Notice at any time. If we make changes, we will post them and will indicate on this page the Notice’s new effective date.