OPOPLAN Terms of Sale
Please read the following Terms and Conditions (“Terms”) carefully before using the Opoplan website
(“Website”). They contain important information regarding your legal rights, remedies and obligations.
These Terms are intended to cover use of Opoplan by users when the initiate creation of a design or
purchase of a design product on www.opoplan.com. In addition to these Terms additional
Commercial Terms are provided for professionals with whom Opoplan has a formal relationship. For
those users, all of these documents must be read and accepted. For professional subscribers these
Terms cover the purchase aspects of a subscription also.
The Opoplan Website www.opoplan.com and related services (including access, browsing, any interactive
features, any social networking service, any mobile application, subscribing to any newsletter or updates
and any other service provided in this website hereinafter referred to as “the Website”) are made available
to you in accordance with the following Terms and Conditions.
Opoplan is the trading name of Open Plan Design Limited (OPL) a limited company, registered in Dublin,
Ireland. Company number is 579868 and tax number is 3412163GH.
Your use of the Website is subject to and signifies your acceptance of these Terms and Conditions and your
agreement to be legally bound by and act in accordance with same. If you do not agree to any of these
Terms and Conditions, you must stop accessing and using the Website and any services available via the
Opoplan may amend the Terms and Conditions at any time by publishing an amended or updated version of
the Terms and Conditions on the Website and you agree to be bound by such changes. We do not guarantee
that the Website, or any content on it, will be free from errors or omissions
Any individual browsing, looking, reading, entering a brief, or otherwise using the Opoplan website for any
purpose whatsoever is termed a “user” hereunder.
Any user using Opoplan website to create a design and purchase design products for a new home is a
“customer” hereunder. There are two kinds of customers as follows:
Direct End Customer (DEC)
A user or customer that is unconnected to a subscriber and who uses Opoplans website independently is
termed a “DEC” (direct end customer).
Subscribers End Customer (SEC)-
A user or customer that accesses Opoplan via a subscriber (see below)’s website, invitation, links or other
customer forwarding methods, reccomendationor reference and whose design will be acquired via the
subscriber is termed a “SEC” (subscribers end customer).
Local construction professionals (LCP) including custom home builders, prefabricated or modular home
manufacturers and other professionals who provide a service akin to designing and/or managing a
construction sequence for end customers, who subscribe to Opoplan on a monthly or other recurring basis
are called “subscribers” (or Pros / LCPs). In addition to the terms which affect all users of Opoplan, there are
also separate Commercial Terms and Conditions for such subscribers.
Architects who supply designs to be used as ‘seed’ designs by Opoplan are termed “architects” (or supplier
architects and design authors). In addition to the terms which affect all users of Opoplan. There are also
separate Commercial Terms and Conditions for such architects.
The term Professionals herein can refer to local construction professional (usually local custom home
builders) i.e. subscribers and/or architects (design authors) depending on the context.
The term “use” means any activities by a user (as defined above) on the Opoplan.com website
The term “Site” and “Website” hereunder refers to the www.opoplan.com website and all linked pages,
subdomains, pages etc etc of it.
When these Terms mention “Opoplan ” “we,” “us,” or “our,” it refers to Open Plan Design Ltd (Ireland)
trading as OPOPLAN or www.opoplan.com.
The term “You” below refers to customers, or in some cases subscribers- as defined above.
The same word in both its capitalised and non capitalised forms shall be read and understood as being
interchangeable where this makes sense hereunder.
These Terms refer to the following additional terms, which also apply to your use of our site:
Our Privacy Notice sets out terms by the we collect data and what we use it for.
Our Data Protection Policy sets out the terms on which we process any personal data we collect from you or
that you provide to us. By using our site, you consent to such processing and you warrant that all data
provided by you is accurate.
See our Terms Of Sale for conditions and provisions relating to purchasing of Opoplan products and
For local construction professional who are subscribers please see the accompanying Commercial Terms –
Subscribers in the corresponding section of the Opoplan Website
For Architects supplying design please also see the accompanying Commercial Terms – Architects in the
corresponding section of the Opoplan Website.
Scope of Service
Contract and Services
How the Design Service Works
Please see Terms for details on how Opoplans Design services work.
Purchasing Opoplan Designs
If a customer decides to proceed to purchase or download one of the designs created for them by Opoplan,
an order is deemed to have been placed for our Services (the purchase of various design products). The
customer will receive an acknowledgment of the order, either directly online or by separate email. This
acknowledgement constitutes an acceptance of the order and initiation of a contract between you and
The design will subsequently be made available (delivered) to you in the product formats requested by you
in the manner described above and within the timescale specified. Opoplan delivering the download link for
the products you have ordered to you concludes the order process.
In some regions, the design or certain design products are only available to SECs. If you are a DEC and your
design is not available for purchase due to this, we recommend you contact your local custom home builder
and encourage them to subscribe to Opoplan when you will be able to create your own design (and work
with the builder to complete it).
Opoplan reserve the right not to accept your order in the event, for example, that we are unable to obtain
authorisation for your payment from our Payment Platform, or if you are procuring your design through a
local construction professional who is a business subscriber to Opoplan and their subscription or credits
have expired, or for any other reason at our discretion.
See also Terms of Sale below.
How the Subscription and Hosting Services Work.
Please see separate Commercial Term –Subscribers and Commercial Term –Architects.
Terms of Sale- Pricing, Payment, Delivery
We make all reasonable efforts to ensure the pricing information on the Website is accurate and up to date
however errors do occur. If an error occurs and a Service is mispriced Opoplan reserves the right not to
accept the order. Prices remain subject to change without notice and therefore are not legally binding.
We accept all credit/debit card transactions which are processed through our PAYMENT PLATFORM. This is
a secure payment gateway which encrypts your credit/debit card details.
Opoplan will not store your credit/debit card details. We will take reasonable precautions to ensure that the
Opoplan Website is secure. However, we cannot guarantee the security of our website, databases or
services, nor can we guarantee that your information will not be intercepted by, nor are we liable for the
actions of third parties. For further details please review our Privacy Statement.
International credit card providers will determine the exchange rate of your purchase and may add
additional costs or charges which you will be liable for if you hold an international credit card.
Opoplans Design Services products will be delivered to you by direct download or via subsequently via
download link sent by email (to the address that you have furnished) . Opoplan cannot be held responsible
if the email address you provide is incorrect or you do not have the technological capability to download or
to utilise the file(s) once downloaded.
Cooling off Period/Cancellation
Opoplan Design Service
As our designs are customised to your specific requirements, no refunds are possible once you have
concluded the Design Service process.
By engaging in a Design Service request and by Opoplan, you acknowledge that you lose any entitlement to
a cooling off period or right to cancel the contract.
Opoplan Subscription Service
See separate Commercial Terms – Subscriber for cooling off provision for subscribers.
Opoplan Hosting Service:
See separate Commercial Terms – Architects for cooling off provision for design authors.
Licence For Use
Suitability of Designs
You agree to the provisions relating to Suitability of Designs (scope, limitations and own obligations) as set
Responsibility of Customers, Builders and Professionals
You agree to the provisions relating to the customers and builders responsibilities as set out in the General
Warranty and Limitation on Liability Regarding Use of Design
You agree to the provisions relating to warranties and limitations regarding the use of the Designs as set out
Limitation of Liability
provisions relating to
By choosing to use this Website you are subject to its terms and conditions and you use the site and avail of
the Services arising out of your use of this Website solely at your own risk. Opoplan is an online platform
that provides designs based on information that you submit. Opoplan has no liability whatsoever for any
loss or damage arising out of or connected with inaccurate or incomplete information submitted by you.
While we take every precaution in ensuring the professionality of our designs and use only licensed
architects to produce the designs, architectural designs may not suit all locations or site. In addition
planning, environmental, constructions and other relevant legislation, rules, guidelines, bye-laws, codes
and regulations (including tax laws or code) vary from jurisdiction to jurisdiction and therefore Opoplan
gives no warranty as to compliance of the Website, Services or Designs with any such laws, guidelines or
Furthermore you herby undertake not to use the Website or Services in violation of such legislations, rules,
guidelines, bye-laws, codes and regulations and to ensure that your use of the Services is in compliance with
them. Opoplan gives no warranty as to the suitability of the Website, Services or Designs for a specific
project. You acknowledge and accept that you are solely responsible for the implementation or use of any
Design or part thereof, including but not limited to plans or drawings forming part of the Design and that
you will take all necessary precautions such as (but not limited to) obtaining the appropriate professional
architectural, engineering and or construction advice to ensure that the Designs and their use are in full
compliance with your local laws and regulations, including but not limited to planning, design review
requirements, construction and environmental, and are fit for purpose including fit for the site upon which
you wish to use them.
Your use of the Designs is at your own risk absolutely and Opoplan disclaim all liability for any act, default or
negligence arising out of the use of the Website and the Services.
Severability and Minimum age.
Changes to These Terms
Any changes made to these Terms and Conditions will be effective once posted to the Website. Your
continued use of the Website constitutes your acceptance of such changes. Your use signifies your
understanding and agreement to be bound by the Terms and Conditions including the Privacy Notice.